Frequently Asked Questions
Do I need to be home during the cleaning service?
No, you do not need to be present. Many clients provide access codes or lockbox info so they can return home to a clean space.
Are your cleaning products safe for pets and children?
Yes. We use eco-friendly and non-toxic products to ensure the health and safety of your entire household.
How does payment work?
Payment is easily handled online with major credit cards or digital payments. You are only billed after your service has been completed.
What is your rescheduling policy?
We understand schedules change! Rescheduling is completely free with at least 24 hours of advance notice.
Need Direct Support?
Contact our customer care team via email or give us a quick call.
Phone: 832-308-0837 • Email: [email protected]